Amidst efforts to construct a turnaround in South African Airways (SAA) is the CEO of an impending strike at the struggling company. How should the company address questions of distributive justice and procedural justice in post-apartheid South Africa, and how should the CEO to recover from a major misstep at the start of the strike? Chronicles the challenges and missteps of former CEOs and the turnaround plan put into effect by Ngqula to help reduce waste and abuse and take advantage of the growing intern … Read more »

Amidst efforts to construct a turnaround in South African Airways (SAA) is the CEO of an impending strike at the struggling company. How should the company address questions of distributive justice and procedural justice in post-apartheid South Africa, and how should the CEO to recover from a major misstep at the start of the strike? Chronicles the challenges and missteps of former CEOs and the turnaround plan put into effect by Ngqula to help reduce waste and abuse and take advantage of the growing international market.
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from
Joshua D. Margolis,
Laura Morgan Roberts,
Laura Winig
Source: Harvard Business School
21 pages.
Publication Date: Feb 26, 2007. Prod #: 407014-PDF-ENG
South African Airways (A) HBR case solution