Dr. Scott Gabu, chairman of the emergency department of the world-famous university Mercy Hospital, was deeply disturbed when he one week earlier to read the letter from the family of John Samson, a patient who had come to the emergency room, which described an incident at the hospital where Dr. Jason Diliper, the attending Chief Resident in the amount of irresponsible Mr. Simson threatened Mr. Samson’s health by his bed, while Mr. Samson had encountered difficulties breat … Read more »

Dr. Scott Gabu, chairman of the emergency department of the world-famous university Mercy Hospital, was deeply disturbed when he one week earlier to read the letter from the family of John Samson, a patient who had come to the emergency room, which described an incident at the hospital where Dr. Jason Diliper, the attending Chief Resident in the amount of Mr. Samson, irresponsibly threatened Mr. Samson’s health by his bed, while Mr. Samson has occurred with respiratory problems. Diliper was a rising star in the clinic, but recently a number of reports about his behavior had affected Gabu. Diliper was burning out? What to do Gabu?
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from
Thomas J. DeLong
Chirag Shah
Source: Harvard Business School
13 pages.
Release Date: 7 October 2008. Prod #: 409048-PDF-ENG
State of Emergency at Mercy Hospital HBR case solution