Describes systematic methods for process debugging and improvement based on statistical quality control. Are examples of the production settings, but are also useful techniques for sales and services, and improving quantity and quality improvement.

Describes systematic methods for process debugging and improvement based on statistical quality control. Are examples of the production settings, but are also useful techniques for sales and services, and improving quantity and quality improvement.
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Roger E. Bohn
8 pages.
Release date: 01 April 1984. Prod #: 684068-PDF-ENG
Statistical Quality Control for Process Improvement HBR case solution