In 1992, when Aitken Spence Hotels Holdings PLC (Ashh) of Sri Lanka, their intentions, a resort in a region build announced with several ancient sites and rich in natural biodiversity, local communities and environmentalists were concerned about the negative impact of development on the area. In response, the resort developers began a sustained and continuous environmental, social and community development, to protect the physical environment … Read more »

In 1992, when Aitken Spence Hotels Holdings PLC (Ashh) of Sri Lanka, their intentions, a resort in a region build announced with several ancient sites and rich in natural biodiversity, local communities and environmentalists were concerned about the negative impact of development on the area. In response, the resort developers began a sustained and continuous environmental, social and community development in order to protect the physical environment, benefit the surrounding community and involvement of local people in the operation of the resort. The resort, Heritance Kandalama, went on many international awards for environmental management and social and community development to get. It was the first hotel Asian Green Globe 21 certification received in 1999. The resort also raised the profile of its parent, Ashh, one of the pioneers of sustainable tourism in Asia. This case examines (a) the environmental management system and social and community development strategies / programs Heritance Kandalama, (b) the emergence of a culture of sustainable development is anchored, and (c) HR practices that support the implementation of sustainable tourism.
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from
Wee Beng Geok,
Ivy book
Source: ABCC at Nanyang Tech University
11 pages.
Release Date: 23 October 2008. Prod #: NTU003-PDF-ENG
Sustainable tourism: Heritance Kandalama Hotel in Sri Lanka HBR case solution