Tata Consultancy Services (TCS), a subsidiary of Tata Enterprises, a member of the House of Tata Group, is a Mumbai-based Rs 1.6 billion (1991) Development of software for domestic and international customers. The case describes the software industry in India and around the world, the role of offshore software developers in providing customized software and the fundamentals of the Indian economy. It then examines the basis for TCS international competitive advantage, strategy and … Read more »

Tata Consultancy Services (TCS), a subsidiary of Tata Enterprises, a member of the House of Tata Group, is a Mumbai-based Rs 1.6 billion (1991) Development of software for domestic and international customers. The case describes the software industry in India and around the world, the role of offshore software developers in providing customized software and the fundamentals of the Indian economy. It then examines the basis for TCS international competitive advantage, strategy and organization of the company, as to expand globally, while still looking at the development in the home market. Can in courses in international business and strategic management business in developing countries, technology management, or management of service operations can be used.
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from
John D. Roberts,
Sanjeev Dheer,
V. Brian Viard
Source: Stanford Graduate School of Business
32 pages.
Release Date: 1 July 1997. Prod #: SM18-PDF-ENG
Tata Consultancy Services: Globalization of Software Services HBR case solution

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