This article interprets the early experience of Internet service providers (ISPs) in relation to the market for technological mediation. A company involved in technology mediation uses gaps between general technological opportunities and user needs in particular in certain places at certain times. If the economic opportunities are renewed frequently, then the company can grow and take to complete. This concept provides a framework for explaining many facets of the business b … Read more »

This article interprets the early experience of Internet service providers (ISPs) in relation to the market for technological mediation. A company involved in technology mediation uses gaps between general technological opportunities and user needs in particular in certain places at certain times. If the economic opportunities are renewed frequently, then the company can grow and take to complete. This concept provides a framework for explaining many facets of business behavior accompany the proliferation of Internet access technology.
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Shane Greenstein
Source: California Management Review
21 pages.
Release Date: 1 January 2001. Prod #: CMR193-PDF-ENG
Technological mediation and commercial Internet access market in the early HBR case solution

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