Addresses the challenges Telkomsel, an Indonesian mobile company, as it tries to grow and competitive globally. The protagonist is Mulia Tambunan, a former CEO of Telkomsel. Tambunan challenge was a nimble, modern company from creating an organization through policy interventions, charged excessive management levels and insufficient incentives – problems that public enterprises everywhere. In addition, Indonesia has been facing an economic crisis, the telecommunications … Read more »

Addresses the challenges Telkomsel, an Indonesian mobile company, as it tries to grow and competitive globally. The protagonist is Mulia Tambunan, a former CEO of Telkomsel. Tambunan challenge was a nimble, modern company from creating an organization through policy interventions, charged excessive management levels and insufficient incentives – problems that public enterprises everywhere. In addition, Indonesia has been facing an economic crisis, the telecommunications market was liberalized and new Indonesia was in a difficult transition from autocratic but stable regime of the army-backed President Suharto to a fragile young democracy. Written with the help of Ian Buchanan and his team at Booz Allen Hamilton, who worked with Telkomsel through this transitional period.
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from
Ian Buchanan,
John McMillan,
Erin Yurday
Source: Stanford Graduate School of Business
21 pages.
Release Date: 31, March 2003. Prod #: IB47-PDF-ENG
Telkomsel: Transforming an emerging public companies HBR case solution

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