Discusses the challenges facing the U.S. health care delivery system. These challenges frame the problems managers of delivery organizations are facing today. They have a growing gap between supply and demand. The demand for health services is increasing as the population ages, chronic diseases are more common and medical increases. Nevertheless, the supply of nurses and doctors is decreasing. Moreover, as both regulators and the public became intereste … Read more »

Discusses the challenges facing the U.S. health care delivery system. These challenges frame the problems managers of delivery organizations are facing today. They have a growing gap between supply and demand. The demand for health services is increasing as the population ages, chronic diseases are more common and medical increases. Nevertheless, the supply of nurses and doctors is decreasing. Moreover, as both regulators and the general public will be delivered to the quality of care more interest, there are signs of significant quality losses. In response to these challenges, regulators have introduced new forms of payments and financial incentives for doctors and delivery organizations, and managers have experimented with several new models and service delivery organization designs. These include the use of new assistive personnel and other professionals, such as nurse practitioners and physicians’ assistants, focused in-store clinics, factories and concierge care.
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Richard Boehmer,
Carin-Isabel Knoop
27 pages.
Release date: 06 June, 2006. Prod #: 606096-PDF-ENG
The challenge for the U.S. healthcare delivery system HBR case solution

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