Some of the findings of Case Study Help produced by Case Study Solutions and HBR Case Solutions at Freemark Abbey Winery can be seen on the wine world’s Twitter page. One of the most recent Tweets from the wine world’s Twitter page is from Wine Spectator contributing editor Lee Moskowitz, in which he states, “I’ve never been more impressed with HBR case solutions before or since.” In fact, he is one of many critics who have chosen the HBR Case Solutions for its ability to provide fresh ideas and helpful suggestions for solving a wide range of wine problems.
At Freemark Abbey Winery, HBR Case Solutions students and experts have been working together to take advantage of the work done by other professionals, many of whom were trained at Freemark Abbey Winery. One of the HBR Case Solutions case studies that has helped create a better wine industry in the United States is the focus on how to save wine-making perchlorate. Freemark Abbey Winery, based in California, is using the HBR Case Solutions case study approach to assist the winery in preventing its employees from experiencing health issues related to perchlorate exposure.
The involvement of HBR Case Solutions and Freemark Abbey Winery began after people at the winery began experiencing headaches, nausea, skin rashes, and general flu-like symptoms. The problem was further compounded when employees developed hemorrhoids, and some even suffered from ulcers in the knees and elbows. Some of the symptoms associated with perchlorate exposure at Freemark Abbey Winery were so severe that one employee began having difficulty breathing.
As a result of the study’s recommendations, the California State Wine Control Division ordered that all the perchlorate concentrate that had been stored at Freemark Abbey Winery be removed from the facility. In an effort to comply with the California Department of Health and the state’s anti-toxics standards, the winery also had to cease the processing of any more perchlorate-based wines. The perchlorate concentrate must also be removed from the bottom of all wine tanks. For that reason, a team of HBR Case Solutions consultants has now arrived at a location outside of California to clean and remove the perchlorate from the winery’s cellar and tank systems.
The overall success of the HBR Case Solutions case study has led to other wineries all over the country to examine its ideas and learn from them. In the process, the winery has learned to keep a close eye on perchlorate concentration levels throughout the winery. In addition, the winery has been training employees in the use of personal protective equipment (PPE) and gas-mask respirators.
HBR Case Solutions also helped provide methods for the winery to handle and store excess Perchlorate, including ensuring that the highest level of safety precautions were in place during waste and recycling processes. Another lesson taught to the winery was that the wine in the cellar could not become contaminated, even if an employee picked up a perchlorate-contaminated glass from the cellar counter. The winery also implemented a training program that includes how to process contaminated wine safely.
Once the perchlorate issue was resolved at Freemark Abbey Winery, the winery took steps to maintain its standards for compliance with the California state regulations. In addition, the winery implemented stricter procedures and more stringent sanitary requirements to eliminate the possibility of a repeat incident.
The winery has received widespread media attention. In addition, the California Wine and Spirits Wholesalers Association have credited the winery for acting responsibly in its handling of the perchlorate issue. However, the winery’s impact on the industry goes beyond what happens within the winery, because of its role as a breeding ground for a new generation of professionals and development tools for seasoned pros.