In this case, the student is placed in the role of Tom Jenkins, a production manager, who must determine the correct settings for a food filling machine. Both a target fill rate andthe production speed can be adjusted. The purpose of the thing is to teach the dual concepts of ability and their natural variability and can be used as an introduction to the concept of statistical process control. A multimedia Web-based application is used for the tool simulation.

In this case, the student is placed in the role of Tom Jenkins, a production manager, who must determine the correct settings for a food filling machine. Both a target fill rate andthe production speed can be adjusted. The purpose of the thing is to teach the dual concepts of ability and their natural variability and can be used as an introduction to the concept of statistical process control. A multimedia Web-based application is used for the tool simulation.
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Elliott N. White
Source: Darden School of Business
3 pages.
Publication Date: Mar 08, 2001. Prod #: UV3473-PDF-ENG
Tom Jenkins Statistical simulation exercise HBR case solution

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