With expansion in other countries (Germany), new areas of service (air express), and new companies (two small acquisitions), UPS had to decide how to adapt their HR policies for businesses and people who were clearly from its traditional. The aim is to examine the disadvantages in changing cultures meet strong and established recruitment, promotion and reward practices for business needs.

With expansion in other countries (Germany), new areas of service (air express), and new companies (two small acquisitions), UPS had to decide how to adapt their HR policies for businesses and people who were clearly from its traditional. The aim is to examine the disadvantages in changing cultures meet strong and established recruitment, promotion and reward practices for business needs.
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from
Jeffrey A. Sonnenfeld,
Meredith Lazo
Source: Harvard Business School
8 pages.
Publication Date: Oct 23, 1987. Prod #: 488017-PDF-ENG
United Parcel Service (B) HBR case solution