This case presents two vignettes from the point of view of Laura White, a climber of the Cook Islands operations manager for a large Australian bank. Add A Vignette, White learns of the existence of an offshore banking unit (OBU) – the source of considerable revenue to the islands’ economy – where the customer’s identity is unknown, the Bank currently working on a new CEO, of the meaning. transparency and know your customer has brought emphasized. Given the context of the CEO philosop … Read more »

This case presents two vignettes from the point of view of Laura White, a climber of the Cook Islands operations manager for a large Australian bank. Add A Vignette, White learns of the existence of an offshore banking unit (OBU) – the source of considerable revenue to the islands’ economy – where the customer’s identity is unknown, the Bank currently working on a new CEO, of the meaning. transparency and know your customer has brought emphasized. Given the context of the CEO philosophy and White’s new role as a coach, they must decide whether their concerns to raise with their manager about the OBU. vignette B has more history on previous experience White with an ethical scandal in the bank. Having told by her manager that brings more attention to the Cook Islands’ banking OBU cause only more problems, they have to decide whether and how to raise the issue again.
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from
Mark Leslie,
Robert Joss
Source: Stanford Graduate School of Business
4 pages.
Release Date: 6 December 2010. Prod #: E400-PDF-ENG
Westpac: Offshore Banking in the Cook Islands HBR case solution