Many professions avail professional status. Businessmen, social workers, musicians, athletes and scientists describe their jobs as “jobs”. Office Assistant call themselves “administrative professionals”. Obviously, not all professions, claiming to be the professions, as recognized by the Company. Society sets the professional labeling only to certain professions. Doctors and lawyers are professionals, not auto mechanics and a restaurant waiter. But gray areas s … Read more »

Many professions avail professional status. Businessmen, social workers, musicians, athletes and scientists describe their jobs as “jobs”. Office Assistant call themselves “administrative professionals”. Obviously, not all professions, claiming to be the professions, as recognized by the Company. Society sets the professional labeling only to certain professions. Doctors and lawyers are professionals, not auto mechanics and a restaurant waiter. Nevertheless, there are gray areas. Nurses are professionals? Teacher? Real Estate Agent? This case features the characteristics of professional work. Professionals are a subcategory of service. An understanding of what distinguishes professionals from other service providers must be grounded in an understanding of 1st) What makes service provisions and 2) How different the different categories of service.
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Ashish Nanda
9 sides.
Publication Date: Dec 16, 2003. Prod #: 904 047 PDF-ENG
Who is a Professional? HBR case solution

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