Covers between companies, IT-based supply chain collaboration and focuses on manufacturer-supplier collaboration. To evaluate the cooperation from a holistic perspective, the case describes the special role of the various parties in the collaborative effort played: The manufacturer and its supply base, as well as a consulting company, a supply chain process outsourcing companies, and software vendors. Focuses on the latter two companies – World Wide Technology (WWT), a $ 2 billion supply pr … Read more »

Covers between companies, IT-based supply chain collaboration and focuses on manufacturer-supplier collaboration. To evaluate the cooperation from a holistic perspective, the case describes the special role of the various parties in the collaborative effort played: The manufacturer and its supply base, as well as a consulting company, a supply chain process outsourcing companies, and software vendors. Focuses on the latter two companies – World Wide Technology (WWT), a $ 2 billion supply chain process outsourcing company in St. Louis, USA, and Clear Orbit, a fast growing software company based in Austin, Texas. Presents the story of a world-class automotive original equipment manufacturers (OEM), whose purchase had operations for maintenance, repair and operations material grown complex, costly and error-prone. In mid-2004, WWT, together with a consulting firm, suggested an outsourcing program to OEM: the consulting company would carry out strategic sourcing and WWT would manage the entire cycle performance. A critical feature of this program was that it cooperatively. At the beginning of the program, however, it became apparent that the provision WWT to the collaborative requirements of the program called for the help of specialized technological capabilities. WWT decided to manage a partnership with Clear Orbit, a company that had developed an Internet-based solution for businesses recently, orders, deliveries and invoices with a supply station regardless of their size and technical resources available to each supplier. Describes the challenges of design, implementation, and growth of the program.
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from
Luis C. Blancas
Hau Lee
Source: Stanford Graduate School of Business
32 pages.
Publication Date: Sep 27, in 2006. Prod #: GS53-PDF-ENG
World Wide Technology and Clear Orbit: Enabling Supply Chain Collaboration solution HBR case