In order to increase sales, develop new technologies and more efficient to manage information technology, Xerox decided on a 10-year, $ 3.2 billion contract with Electronic Data Systems (EDS) on. This case describes the events that preceded Xerox’s decision to outsource information technology.

In order to increase sales, develop new technologies and more efficient to manage information technology, Xerox decided on a 10-year, $ 3.2 billion contract with Electronic Data Systems (EDS) on. This case describes the events that preceded Xerox’s decision to outsource information technology.
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from
Lynda M. Applegate
Kevin Davis
Source: Harvard Business School
32 pages.
Release Date: 04 April 1995. Prod #: 195158-PDF-ENG
Xerox: Outsourcing Global Information Technology Resources HBR case solution