In 2007, Jerry Yang, CEO of Yahoo!, was of U.S. Representative Tom Lantos, chairman of the U.S. Committee on Foreign Affairs, lambasted for Yahoo’s role in the arrest and imprisonment of Chinese journalist Shi Tao and democracy advocate. The case describes the actions that Yahoo! had taken to grow its business in China to respond to the handling of a government request for the identity of Yahoo! users, and other actions by the company to negative publicity and Congressional inquiry. The ca … Read more »

In 2007, Jerry Yang, CEO of Yahoo!, was of U.S. Representative Tom Lantos, chairman of the U.S. Committee on Foreign Affairs, lambasted for Yahoo’s role in the arrest and imprisonment of Chinese journalist Shi Tao and democracy advocate. The case describes the actions that Yahoo! had taken to grow its business in China to respond to the handling of a government request for the identity of Yahoo! users, and other actions by the company to negative publicity and Congressional inquiry. The case raises questions about the broad challenge for compliance with national law when it away in states that do not consistently respect human rights and to satisfy stakeholders across national borders. It allows the students to the practical steps taken by a company to protect themselves and consider their stakeholders in states where the law is not always a reliable protection.
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Sandra J. viewfinder
Daniel Baer
Source: Harvard Business School
26 pages.
Release Date: 4 February 2009. Prod #: 609 051 PDF-ENG
Yahoo! in China (A) HBR case solution

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